CNN Terms of Use

Legal Rights & Agreement Rules · Context

Intro notice: terms affect rights; individual arbitration

The packet opens with a notice that the Terms of Use affect the user's legal rights and obligations, specifically naming waivers of rights, limitation of liability, and the user's indemnity to CNN, and stating that the agreement requires arbitration on an individual basis to resolve disputes rather than courts or jury trials while limiting available remedies. Section 13(9) later qualifies individual arbitration with a staged mass-filing process when 25 or more coordinated claimants submit notice or demands; the intro notice itself does not mention that exception, so this card records the notice as written and the mass-filing layer as a later material qualifier.

Supporting quotations

Welcome to CNN!

THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS, AND LIMITS THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE.

If, at any time, 25 or more claimants (including you) submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities

Qualifications & exceptions

• The notice is addressed to readers before they use the CNN Services.
• The remedies it says are limited include the dispute-resolution stage, not only damages.

Not stated here

• The mass-filing procedures only appear later in the document; the intro notice itself does not state that staged process.
• The card quotes a link to NAM's Mass Filing Rules; that linked document's text is not supplied in this saved source, so the card cannot say what those rules add, only what the Terms state about the staged process.

Legal Rights & Agreement Rules · Restriction or exception

Use constitutes bound agreement; privacy acknowledgment; eligibility bar

Using or accessing the CNN Services binds the user to the Terms of Use, expressly including the arbitration agreement, exactly as if the user had signed them, and the user acknowledges CNN's collection and use of information as described in the linked CNN Privacy Policy. A user who does not agree to the Terms, or who fails the eligibility criteria set in the Terms, is not authorized to access or otherwise use the Services. The Privacy Policy itself is a linked document outside this saved source and is not analyzed here.

Supporting quotations

BY USING OR ACCESSING THE CNN SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE ARBITRATION AGREEMENT, JUST AS IF YOU HAD SIGNED THEM

YOU ACKNOWLEDGE OUR COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THE CNN PRIVACY POLICY.

IF YOU DO NOT AGREE TO THESE TERMS OF USE, OR IF YOU FAIL TO MEET THE ELIGIBILITY CRITERIA SET FORTH IN THESE TERMS OF USE, THEN YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE CNN SERVICES.

Qualifications & exceptions

• Acceptance covers the arbitration agreement explicitly and is treated as signing.
• The acknowledgment only points to the CNN Privacy Policy; its text is not supplied in this source.

Not stated here

• The CNN Privacy Policy's content is not included in the saved source, so what collection/use it describes stays unknown here.

Legal Rights & Agreement Rules · Context

Definitions: CNN Services, Content, CNN entities, 'you'

Under 'About These Terms of Use', these Terms govern use of the CNN Services. The CNN Services comprise (i) the personalized digital platform, including associated services, websites, applications, user communications, features, functionality, user interfaces, software and networks that link to or otherwise refer to these Terms, including CNN.com and its international editions, the CNN App and CNN Weather (each a 'Service'); and (ii) the programming, promotional materials, images, slogans, logos, audio, video and other content available on or accessed through the Services (the 'Content'). The Services are operated by CNN Interactive Group, Inc. ('CNN Interactive'); the Content is produced, owned or licensed by Cable News Network, Inc. ('CNN, Inc.'). 'CNN', 'we', 'us' and 'our' refer to CNN Interactive, CNN, Inc., or both as the context requires; 'you' and 'your' include each person who visits, accesses or otherwise uses the CNN Services or any part of them.

Supporting quotations

About These Terms of Use

These Terms of Use govern your use of the CNN Services.

The Services are operated by CNN Interactive Group, Inc. (“CNN Interactive”). The Content is produced, owned or licensed by Cable News Network, Inc. (“CNN, Inc.”).

In these Terms of Use, “CNN,” “we,” “us,” and “our” refer to CNN Interactive, CNN, Inc., or both, as the context requires.

Qualifications & exceptions

• Operating entity vs content owner differ: CNN Interactive operates the Services, CNN, Inc. produces, owns or licenses the Content.
• 'CNN', 'we', 'us' and 'our' are ambiguous between the two entities and resolve by context, which this card preserves.

Not stated here

• The card quotes CNN.com as a link; a linked page's text is not supplied in this saved source, so the card cannot say what that page contains.

Legal Rights & Agreement Rules · Context

Governing terms: Terms, Additional Terms, Privacy Policy; Additional Terms prevail per feature

These Terms of Use, any additional terms and conditions ('Additional Terms') presented elsewhere on the CNN Services, and the CNN Privacy Policy together set the terms and conditions for using the Services. In a conflict, the Additional Terms prevail solely for the particular product, service or feature to which they apply. The later Miscellaneous section records that the Terms, along with any applicable Additional Terms, are the entire agreement between the user and CNN for the subject matter and supersede all previous written or oral agreements about it. The CNN Privacy Policy is linked only; its text is not supplied and not analyzed here.

Supporting quotations

These Terms of Use, along with any additional terms and conditions (“Additional Terms”) that are presented elsewhere on the CNN Services, and the CNN Privacy Policy set forth the terms and conditions that apply to your use of the CNN Services.

In the event of a conflict or inconsistency between the Additional Terms and these Terms of Use, the Additional Terms will prevail solely with respect to your use of the particular product, service or feature to which they apply.

These Terms of Use, along with and any applicable Additional Terms that apply to the CNN Services, constitute the entire agreement between you and CNN with respect to the subject matter hereof, and supersede all previous written or oral agreements between you and CNN with respect to such subject matter.

Qualifications & exceptions

• Additional Terms' precedence is limited to the specific product, service or feature they cover.
• The privacy policy is cited as part of the governing set but its content is outside the saved source.

Not stated here

• The CNN Privacy Policy's text is not supplied in this saved source; the card therefore cannot state what the policy requires or permits, only that the Terms point to it as part of the governing set.

Legal Rights & Agreement Rules · Company practice

CNN may change, suspend, discontinue Services at any time without notice

Content available on the CNN Services changes regularly, and what is available with or without an Account or Subscription may also change regularly. CNN may regularly update, make changes to, suspend or discontinue the CNN Services or any aspect, portion or feature at any time, with or without notice and for any or no reason, including the structure, design or layout, the nature or availability of Content, hours of availability, equipment and compatible devices or software, or termination of any CNN Service in its entirety. Certain Content, features and functionalities may be available only with an Account (as defined in Section 2A) or only with a Subscription (as defined in Section 6A); those cross-references point to the account and subscription provisions in this same document.

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Certain Content, features and functionalities may be available only if you have an Account (as defined in Section 2A) or only if you have a Subscription (as defined in Section 6A).

CNN may regularly update, make changes to, suspend or discontinue the CNN Services or any aspect, portion, or feature thereof, at any time, with or without notice, and for any or no reason.

This may include, but is not limited to, the structure, design, or layout of the CNN Services, the nature or availability of Content, hours of availability, equipment, compatible devices and software needed for access or use, or the termination of any CNN Service in its entirety.

Qualifications & exceptions

• The change right is unconditional: any time, with or without notice, any or no reason.
• Only parts of the Services are gated behind Account or Subscription; the gating is qualified by the definitions in Sections 2A and 6A.

Legal Rights & Agreement Rules · Company practice

CNN may modify Terms at any time; effective on posting; continued use accepts

CNN may modify the Terms of Use at any time, and modifications are effective immediately upon posting. Continued use of any CNN Services after a modification constitutes the user's acceptance of, and agreement to be bound by, the modified Terms.

Supporting quotations

CNN may modify the Terms of Use at any time and such modifications will be effective immediately upon posting.

Your continued use of any CNN Services following any modification constitutes your acceptance of and agreement to be bound by the modified Terms of Use.

Qualifications & exceptions

• No advance-notice period is stated; the posting itself is the effectiveness trigger.
• Continued use alone is the acceptance mechanism.

Legal Rights & Agreement Rules · Company practice

User supplies devices/connectivity and pays resulting charges

To use the CNN Services the user needs a device that meets the Services' system and compatibility requirements, which CNN may update from time to time; features may differ by device and CNN may change or stop supporting any hardware or software platform at any time, so users are told to check requirements periodically. The user is responsible for obtaining and maintaining all connectivity, software, hardware and other equipment needed for access, and all charges related to it, and is solely responsible for mobile-provider charges including data and messaging fees.

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To use the CNN Services, you will need to use a computer, mobile device, streaming media player or other device that meets the CNN Services’ system and compatibility requirements (which we may update from time to time).

Please check the requirements periodically, as we may change or stop supporting any hardware or software platforms at any time.

You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the CNN Services and all charges related to the same. You are solely responsible for all charges from your mobile provider including any data and messaging fees that you may incur if you use mobile devices to interact with the CNN Services or to receive communications from CNN.

Qualifications & exceptions

• Compatibility requirements are changeable and access may stop when platforms stop being supported.
• Responsibility for charges is 'solely' the user's for mobile-provider fees.

Legal Rights & Agreement Rules · Restriction or exception

Prohibited: exposing other users' personal information

Users will not post User Content including other users' personal, sensitive or confidential information; without limiting that rule, they will not interfere with any other user's right to privacy, including by harvesting or collecting personal information about CNN Services users or posting private information about a third party. (The source block reads 'about others users'; that wording is preserved.)

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Includes the personal, sensitive, or confidential information about others users.

You will not interfere with any other user’s right to privacy, including by harvesting or collecting personal information about the CNN Services users or posting private information about a third party.

Qualifications & exceptions

• The collection ban is directed at information about CNN Services users, not only about third parties generally.

Legal Rights & Agreement Rules · Restriction or exception

Prohibited: criminal or civil-liability activity; service interference

Users will not engage in activity that would constitute a criminal offense or give rise to a civil liability, and will not interfere with or disrupt the CNN Services or the servers or networks connected to them, nor disobey any requirements, procedures, policies or regulations of networks connected to the Services.

Supporting quotations

You will not engage in activity that would constitute a criminal offense or give rise to a civil liability.

You will not interfere with or disrupt the CNN Services or the servers or networks connected to the CNN Services, or disobey any requirements, procedures, policies or regulations of networks connected to the CNN Services.

Qualifications & exceptions

• The interference rule extends past the Services to connected servers and networks.

Legal Rights & Agreement Rules · Restriction or exception

Prohibited: artificial page-view inflation and volume posting beyond an individual's pace

Users will not use — or direct any third party to use — any service, technology or automated system to artificially inflate the page views their User Content receives, or to post more User Content than an individual could upload in a given period. The ban expressly includes pay-per-click services, web 'robots', and other current or future technologies including artificial intelligence.

Supporting quotations

You will not use, or direct any third party to use, any service, technology or automated system to artificially inflate the page views that your User Content receives or to post more User Content than an individual could upload in a given period of time. This includes pay-per-click services, web “robots” and any other current or future technologies including artificial intelligence.

Qualifications & exceptions

• Directing a third party to do this is prohibited as strongly as doing it himself.
• The ban is technology-neutral and covers future technologies including AI.

Legal Rights & Agreement Rules · Restriction or exception

No impersonation; comment views are the user's own; no paid or sponsored posting; no claiming CNN endorsement

Users will not impersonate any person or entity — including CNN or its employees — or falsely state or misrepresent their affiliation. Views expressed in comments are the user's own. The user will not accept compensation, services or anything of value in exchange for posting User Content, nor post comments on behalf of other persons, government organizations, companies, special interest groups, marketing agencies or other interests, and will not represent or suggest, directly or indirectly, CNN's endorsement of the User Content.

Supporting quotations

You will not impersonate any person or entity, including, but not limited to, CNN or any CNN employee, or falsely state or otherwise misrepresent your affiliation with any person or entity.

Any views represented in your comments are your own, and you will not accept any compensation, services, or anything of value in exchange for posting User Content; or to post comments on behalf of other persons, government organizations, companies, special interest groups, marketing agencies, or other interests.

You will not represent or suggest, directly or indirectly, CNN’s endorsement of User Content.

Qualifications & exceptions

• The paid-posting ban covers both accepting payment and posting on others' behalf.

Legal Rights & Agreement Rules · Company practice

Third-party content: CNN is a distributor; no responsibility for reliance

Where the Services include Content supplied by third parties, CNN is a distributor, not the publisher or creator. Opinions, advice, statements, services, offers or other information expressed or made available by third parties (including information providers or users of the Services) are those of the respective author or distributor, not of CNN. Neither CNN nor any third-party provider guarantees accuracy, completeness or usefulness of any content, nor its merchantability or fitness for a particular purpose. CNN is not responsible or liable, directly or indirectly, for any loss or damage caused by the user's use of, or reliance on, information obtained through the Services. Evaluating the accuracy, completeness or usefulness of information, opinions or advice is the user's own responsibility, and the Terms advise seeking professional advice as appropriate.

Supporting quotations

Third Party Content; Advertisements and Promotions

Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers or users of the CNN Services, are those of the respective author(s) or distributor(s) and not of CNN.

Neither CNN nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose and CNN is not responsible or liable, directly or indirectly, for any loss or damage caused by your use or reliance on information obtained through the CNN Services.

It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the CNN Services. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

Qualifications & exceptions

• The distributor role is expressly 'not a publisher or creator'.
• The disclaimer covers loss or damage from use OR reliance on information obtained through the Services.

Not stated here

• The card cannot verify the identity of specific third-party information providers.

Legal Rights & Agreement Rules · Company practice

Third-party ads: dealings are user's own; CNN disclaims responsibility

CNN may run advertisements and promotions on the CNN Services, including from third parties. Dealings with, or participation in promotions of, advertisers other than CNN — and any associated terms, conditions, warranties or representations — are solely between the user and that third party. If the user transacts with an advertiser featured on the Services, including providing that advertiser with personal information, CNN states it is not responsible for the transaction or for the personal-information provision, nor liable for loss or damage of any sort resulting from those dealings or from the presence of third-party advertisers on the Services.

Supporting quotations

Your dealings with, or participation in promotions of, advertisers other than CNN, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party.

If you engage in any transaction with an advertiser featured on the CNN Services, including providing that advertiser with any personal information, you agree that CNN is not responsible for such transaction or provision of personal information and CNN is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the CNN Services.

Qualifications & exceptions

• Any personal information given to an advertiser is the user's own act; CNN names no responsibility for it.
• The disclaimer covers both the dealings and the mere presence of third-party ads.

Not stated here

• Whether the advertiser's own terms apply is the third party's matter; the card cannot describe those terms.

Legal Rights & Agreement Rules · Company practice

Subscription Service Area: U.S.-based viewing, location-based verification and content shifts

A Subscription Service may be intended for viewing only in the U.S., and may also be available in other service areas (the 'Subscription Service Area' together with the U.S.). That area may change from time to time. Restrictions may be enforced according to the location the user accesses from, and CNN may use different technologies and verification methods to determine whether use is within the area. Outside the area, the Subscription Service, Content and other features may shift based on the user's location.

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A Subscription Service may be intended for viewing only in the U.S. A Subscription Service may also be available in other service areas (such other service areas, together with the U.S., the “Subscription Service Area”). The Subscription Service Area may change from time to time. Restrictions may be enforced according to the location from which you are accessing the Subscription Service.

CNN may use different technologies and verification methods to determine whether your use is within the Subscription Service Area. When you are accessing the Subscription Service outside of the Subscription Service Area, the Subscription Service as well as the Content and other features and functionalities of the Subscription Service may shift based on your location.

Qualifications & exceptions

• Availability statements are hedged ('may be intended', 'may shift'), not absolute guarantees.
• Enforcement is location-based and verification methods are not fixed in the text.

Legal Rights & Agreement Rules · Company practice

CNN Services Updates may make the Services unavailable

CNN may choose to make available updates, bug fixes or other changes or enhancements ('CNN Services Updates'); the Services may be unavailable during such an update.

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CNN may choose to make available updates, bug fixes or other changes or enhancements to the CNN Services (collectively, “CNN Services Updates”). CNN Services may be unavailable during a CNN Services Update.

Qualifications & exceptions

• Updates are discretionary ('may choose'); availability risk during an update is named.

Legal Rights & Agreement Rules · Company practice

'AS IS' services; disclaimed warranties except non-excludable ones

The CNN Services, including downloadable software, are provided 'AS IS' without warranties of any kind, express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. The disclaimer keeps two carve-outs intact: warranties implied by law that are incapable of exclusion, restriction or modification under the laws applicable to the Terms.

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Disclaimer of Warranty; Limitation of Liability; Time Limitation for Claims

THE CNN SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DOWNLOADABLE SOFTWARE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

Qualifications & exceptions

• The disclaimer applies to the Services including downloadable software.
• Implied warranties that applicable law will not allow being excluded remain untouched.

Legal Rights & Agreement Rules · Company practice

Use at sole risk; no performance/accuracy warranty; informational content is not professional advice

The user agrees that use of each CNN Service is at their sole risk. The 'CNN Parties' — CNN, its present or future parents, subsidiaries and related entities, and their officers, directors, employees, contractors, agents, third-party content providers and licensors — do not warrant that the Services will be uninterrupted or error-free, nor warrant results obtained, or the accuracy, reliability, or content of any information, service or merchandise provided through the Services. Services may offer health, fitness, nutritional, weather and air-quality forecasts, travel advisories and similar information, but that content is for informational purposes only, is not medical or other professional advice, and users should not rely on it as a substitute for professional or medical advice, diagnosis or treatment; users are told to consult appropriate professionals before decisions affecting health, safety or well-being. The CNN Parties are not responsible for the user's actions or inaction based on information presented on the Services.

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YOU EXPRESSLY AGREE THAT USE OF EACH CNN SERVICE IS AT YOUR SOLE RISK. NEITHER CNN, ITS PRESENT OR FUTURE PARENT(S), SUBSIDIARIES, OR RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS (COLLECTIVELY, THE “CNN PARTIES”) WARRANT THAT THE CNN SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE CNN SERVICES, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE CNN SERVICES.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE CNN SERVICES MAY OFFER HEALTH, FITNESS, NUTRITIONAL, WEATHER AND AIR QUALITY FORECASTS, TRAVEL ADVISORIES, AND OTHER SUCH INFORMATION, BUT SUCH INFORMATION IS DESIGNED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO CONVEY MEDICAL OR OTHER PROFESSIONAL ADVICE.

YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR PROFESSIONAL OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS CONSULT APPROPRIATE PROFESSIONALS BEFORE MAKING ANY DECISIONS THAT MAY AFFECT YOUR HEALTH, SAFETY OR WELL-BEING.

Qualifications & exceptions

• The 'CNN Parties' list supplies the protected group; liability limitations below apply to it.
• Informational-only framing covers several advisory content types, not just news.

Legal Rights & Agreement Rules · Restriction or exception

No liability for loss/damage; aggregate cap: 6 months paid or $100

The 'CNN Parties' (the protected group defined in 7(B)) state they do not accept liability for loss or damage of any listed kind — direct, indirect, punitive, actual, consequential, incidental, special, exemplary or otherwise — arising from the user's use of, or inability to use, the Service. CNN's aggregate liability connected to the Service or the Terms may not exceed the greater of what the user paid to CNN in the six months immediately before the event giving rise to the claim, or $100. The exclusions and limitations apply to all action types — breach of contract, tortious behavior, negligence, or any other cause of action — even if the CNN Parties were advised of the possibility of such loss. Where applicable law does not allow the limitation to apply (or to apply in full), it applies only to the extent the law permits. (The source spells the protected group 'CNN PARITES' in this block; that typo is preserved in the quote.)

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THE CNN PARITES DO NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR OTHERWISE) ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE.

IN NO EVENT WILL CNN’S AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE SERVICE OR THESE TERMS OF USE EXCEED THE GREATER OF THE AMOUNT (IF ANY) PAID BY YOU TO CNN IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR $100.

IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Except as specified in Section 13 (Dispute Resolution), if any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Qualifications & exceptions

• The cap is an aggregate total across claims tied to the Service or the Terms, not per-claim.
• The applicable-law savings clause adjusts the limit to what the law permits rather than voiding it.

Legal Rights & Agreement Rules · Restriction or exception

One-year filing deadline, subject to Section 13; missed claims permanently barred

Subject to Section 13 (Dispute Resolution) and only to the extent applicable law permits, any dispute, claim or controversy about the CNN Services or the Terms must be commenced within one year of the relevant events. Filing in arbitration — or, for non-arbitrable disputes, in a court with jurisdiction — counts as commencement if done within the year. A Notice of Dispute under Section 13(2) tolls the year for 60 days after receipt, and a mass filing per Section 13(9) may extend it further. Each party waives, and permanently loses in any forum, the right to any dispute not fileed within one year. For non-arbitrable disputes, the later venue section names the appropriate state or federal court in New York County, New York, with exclusive jurisdiction and venue for non-arbitral claims.

Supporting quotations

SUBJECT TO SECTION 13 (DISPUTE RESOLUTION), TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THE CNN SERVICES OR THESE TERMS OF USE MUST BE COMMENCED WITHIN ONE YEAR OF THE RELEVANT EVENTS.

IF YOU OR CNN PROVIDE NOTICE OF A DISPUTE UNDER SECTION 13(2), THE ONE-YEAR PERIOD IS TOLLED FOR 60 DAYS FOLLOWING RECEIPT OF THE NOTICE OF DISPUTE (ALTHOUGH FOR THE SAKE OF CLARITY IT MAY BE FURTHER EXTENDED IF YOUR DISPUTE, CLAIM, OR CONTROVERSY IS PART OF A MASS FILING AS CONTEMPLATED IN SECTION 13(9)).

YOU AND CNN EACH WAIVE—THAT IS, GIVE UP—THE RIGHT TO PURSUE ANY DISPUTE, CLAIM OR CONTROVERSY THAT IS NOT FILED WITHIN ONE YEAR AND ANY RIGHT YOU OR CNN MAY HAVE HAD TO PURSUE THAT DISPUTE, CLAIM OR CONTROVERSY IN ANY FORUM IS PERMANENTLY BARRED.

Any dispute that is not subject to arbitration under Section 13 (Dispute Resolution) of these Terms of Use, or any issues involving arbitrability or enforcement of provisions under Section 13, shall be brought in the appropriate state or federal court located in New York County, New York; and we both irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in New York County, New York for the adjudication of all non-arbitral claims.

Qualifications & exceptions

• The rule is expressly 'SUBJECT TO SECTION 13 (DISPUTE RESOLUTION)' and limited to what applicable law permits.
• Tolling: 60 days after notice receipt; mass-filing cases may extend it further (Section 13(9)).
• The waiver and permanent bar apply to both sides equally.

Not stated here

• The card cannot say how courts will treat this limitation in any given case; it records only what the Terms state.

Legal Rights & Agreement Rules · Procedure

User indemnifies CNN for use, content and breach; CNN may take over defense

The user agrees to defend, indemnify and hold harmless CNN, its affiliates and their directors, officers, employees and agents from all claims and expenses, including attorneys' fees, arising out of the user's use of the CNN Services (by the user or through their Account), the user's User Content, or the user's breach of the Terms. CNN reserves the right to take over the exclusive defense of any claim it is entitled to indemnification for; in that case the user must provide the cooperation CNN reasonably requests. The Interactive Areas passage separately makes users solely responsible for their use of Interactive Areas.

Supporting quotations

Indemnification

You agree to defend, indemnify and hold harmless CNN, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of your use of the CNN Services by you or your Account, your User Content or your breach of these Terms of Use.

CNN reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide CNN with such cooperation as is reasonably requested by CNN.

You are solely responsible for your use of any Interactive Areas, and you use them at your own risk.

Qualifications & exceptions

• Triggers: use of the Services (by the user or via the Account), the user's User Content, or the user's breach of the Terms.
• Defense can be taken over by CNN exclusively once triggered.

Legal Rights & Agreement Rules · Company practice

CNN may terminate/suspend any Service or user's use; surviving provisions carry on

Unless the Terms state otherwise, CNN may terminate or suspend any of the CNN Services, or the user's use of any CNN Service, in whole or in part, at any time. When termination happens, every Term whose nature requires survival survives it.

Supporting quotations

Termination

Unless expressly stated otherwise in these Terms of Use, CNN may terminate or suspend any CNN Service or your use of any CNN Service, in whole or in part, at any time. In the event of any termination, all provisions of these Terms of Use that by their nature should survive shall survive any such termination.

Qualifications & exceptions

• The right is at-any-time, in whole or in part, unless another provision says otherwise.
• Survival is limited to provisions that 'by their nature should survive'.

Not stated here

• The card cannot list which provisions survive; the Terms set the test ('by their nature') without an enumeration.

Legal Rights & Agreement Rules · Procedure

DMCA takedown: six required notice elements to the Copyright Agent

A user who believes their work was copied in a way that constitutes infringement is directed to give CNN, Inc.'s Copyright Agent the information the Online Copyright Infringement Liability Limitation Act of the DMCA requires (17 U.S.C. 512 — an external statute cited here, classified by citation only): (i) a physical or electronic signature of a person authorized to act for the owner of an exclusive right allegedly infringed; (ii) identification of the infringed work, or a representative list when a single site covers multiple works; (iii) identification of the claimed infringing material and information reasonably sufficient to locate it; (iv) information reasonably sufficient to contact the complaining party; (v) a good-faith statement that the complained-of use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information is accurate and, under penalty of perjury, that the sender is authorized to act on behalf of the owner of an exclusive right allegedly infringed.

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Copyrights and Copyright Agent

(A) If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CNN, Inc.’s Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

Information reasonably sufficient to permit us to contact the complaining party;

A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Qualifications & exceptions

• The card treats 17 U.S.C. 512 as an external citation, not as supplied law text.
• The notice goes to CNN, Inc.'s Copyright Agent, whose contact details appear later in the same section.

Not stated here

• The full text of 17 U.S.C. 512 is not supplied in this source; the card cannot restate the statute.

Legal Rights & Agreement Rules · Procedure

DMCA counter-notification: five required elements; 10-business-day restoration window

A user who receives a removal notice but believes their content was removed or disabled by mistake or misidentification may submit a counter-notification to CNN's Designated Agent including, as 17 U.S.C. § 512(g)(3) requires (external citation, classified by citation only): the user's physical or electronic signature; identification of the removed or access-disabled content, and its location before removal; the user's name, mailing address, telephone number and email; a penalty-of-perjury statement that the removal was the result of mistake or misidentification; and consent to federal-court jurisdiction in the user's own judicial district (or, outside the U.S., any judicial district where CNN may be found) plus acceptance of service of process from the original complainant or that person's agent.

Supporting quotations

(B) DMCA Counter-Notification. If you receive such a notice and believe your content was removed or disabled by mistake or misidentification, you may submit a counter-notification to our Designated Agent that includes the following (as required by 17 U.S.C. § 512(g)(3)):

Your physical or electronic signature;

Identification of the content that has been removed or to which access has been disabled, and the location at which the content appeared before it was removed or access was disabled;

Your name, mailing address, telephone number, and email address;

A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification;

A statement that you consent to the jurisdiction of the federal court in the judicial district where your address is located (or, if outside the U.S., in any judicial district in which we may be found, and that you will accept service of process from the person who provided the original DMCA notice or their agent.

Qualifications & exceptions

• The consent is to the federal court of the user's own district; outside the U.S. it is any district where CNN may be found.
• The statute is cited as the list's basis; its text is not supplied here.

Not stated here

• The full text of 17 U.S.C. § 512(g)(3) is not supplied in this source; the card cannot restate the statute.

Legal Rights & Agreement Rules · Context

Copyright Agent contact: CNN Collection, Atlanta, phone, email

DMCA notices and counter-notifications are addressed to CNN, Inc.'s Copyright Agent under the label 'CNN Collection': 1050 Techwood Drive NW, Atlanta, GA 30318; phone +1 (404) 827-3326; email copyrightagent@turner.com.

Supporting quotations

CNN, Inc.’s Copyright Agent:

CNN Collection

1050 Techwood Drive NW,

Atlanta, GA 30318

Phone: +1 (404) 827-3326

Email: copyrightagent@turner.com

Legal Rights & Agreement Rules · Context

New York law governs; non-arbitrable claims in New York County courts

Any disputes, claims or controversies arising out of or in connection with access to or use of the CNN Services, or the provision of Content, services or technology on or through it, are governed exclusively by the laws of the State of New York as applied to contracts made and performed entirely within it, without its conflict-of-laws rules, except to the extent that law is inconsistent with or preempted by federal law. Disputes not subject to arbitration under Section 13, and issues involving arbitrability or enforcement of Section 13's provisions, go to the appropriate state or federal court in New York County, New York; both parties irrevocably consent to those courts' exclusive jurisdiction and venue for non-arbitral claims.

Supporting quotations

Governing Law and Venue

Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the CNN Services, and/or the provision of Content, services, and/or technology on or through the CNN Services shall be governed by and construed exclusively in accordance with the laws and decisions of the State of New York applicable to contracts made, entered into and performed entirely therein, without giving effect to its conflict of laws provisions, except to the extent that law is inconsistent with or preempted by federal law.

Any dispute that is not subject to arbitration under Section 13 (Dispute Resolution) of these Terms of Use, or any issues involving arbitrability or enforcement of provisions under Section 13, shall be brought in the appropriate state or federal court located in New York County, New York; and we both irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in New York County, New York for the adjudication of all non-arbitral claims.

Qualifications & exceptions

• Federal law preempts New York law where inconsistent.
• The court-selection rule covers both non-arbitrable disputes and arbitrability/enforcement questions.

Legal Rights & Agreement Rules · Procedure

First step: customer concerns through the Help Center or help@cnn.com with three details

Section 13 opens with an effort to resolve customer concerns quickly: the user may contact the CNN Help Center or email help@cnn.com (Customer Service) with their concern, including the claimant's name and contact details, a description of the nature and basis of the claim, and the specific resolution requested.

Supporting quotations

Dispute Resolution

If you have a concern, please contact our Help Center. You can also email us at help@cnn.com (Customer Service) with details of your concern. Please include (i) your name and contact details; (ii) a description of the nature and basis of your claim or dispute, and (iii) a description of your specific request for resolution.

Qualifications & exceptions

• This is informal contact information, distinct from the mandatory Notice-of-Dispute procedure that follows.

Legal Rights & Agreement Rules · Restriction or exception

Binding arbitration or small claims court replaces general-jurisdiction courts

If the user is not satisfied with customer service's solution, and the Informal Dispute Resolution Procedures below have not resolved the dispute, both the user and CNN agree to resolve the dispute through binding arbitration or small claims court instead of courts of general jurisdiction.

Supporting quotations

In the unlikely event that you’re not satisfied with customer service’s solution, and you and CNN are unable to resolve a dispute through the Informal Dispute Resolution Procedures below, we each agree to resolve the dispute through binding arbitration or small claims court instead of in courts of general jurisdiction.

Qualifications & exceptions

• Small claims court remains available as an alternative to arbitration.

Legal Rights & Agreement Rules · Procedure

Arbitration mechanics: neutral arbitrator, limited discovery, individual basis

The Terms characterize arbitration as more informal than a lawsuit: a neutral arbitrator replaces judge and jury, discovery is more limited, and court review is very limited. Unless the arbitration provision limits the power, the arbitrator can award the same damages and relief a court could. Arbitration proceeds on an individual basis — class arbitrations and class actions are not permitted — and a user may recover attorneys' fees from CNN to the same extent as in court.

Supporting quotations

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Unless expressly limited by this arbitration provision, arbitrators can award the same damages and relief that a court can award.

Any arbitration under these Terms of Use will take place on an individual basis; class arbitrations and class actions are not permitted.

In arbitration you may be entitled to recover attorneys’ fees from us to the same extent as you would be in court.

Qualifications & exceptions

• The equal-remedies point is qualified: 'unless expressly limited by this arbitration provision'.
• Fee recoverability is parity-based: same extent as in court.

Legal Rights & Agreement Rules · Restriction or exception

All claims arbitrate except bodily-injury and IP-validity claims; scope examples

To the fullest extent permitted by applicable law, CNN and the user agree to arbitrate all disputes and claims between them, with the Arbitration Agreement 'intended to be broadly interpreted', except for claims arising from bodily injury and claims about enforcing, protecting or the validity of IP rights of either party (or their licensors, affiliates and partners). Included claims are, among others: contract, tort, fraud, misrepresentation, or any statutory or common-law claim; claims predating this Agreement (including advertising-related claims); claims for mental or emotional distress or injury not arising from physical bodily injury; claims currently the subject of purported class-action litigation where the claimant is not a certified-class member; and claims arising after the Terms' termination.

Supporting quotations

ARBITRATION AGREEMENT

(1) Claims Subject to Arbitration: To the fullest extent permitted by applicable law, CNN and you agree to arbitrate all disputes and claims between us, except for claims arising from bodily injury or that pertain to enforcing, protecting, or the validity of your or our intellectual property rights (or the intellectual property rights of any of our licensors, affiliates and partners). This Arbitration Agreement is intended to be broadly interpreted.

claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, fraud, misrepresentation or any other statutory or common-law legal theory;

claims that arose before this or any prior Agreement (including, but not limited to, claims relating to advertising);

claims for mental or emotional distress or injury not arising out of physical bodily injury;

claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and

claims that may arise after the termination of these Terms of Use.

This is not an opt out of arbitration altogether.

Qualifications & exceptions

• The two carve-outs are bodily-injury claims and IP-related enforcement/validity claims.
• Pre-agreement and post-termination claims both fall inside the arbitration duty.

Not stated here

• What 'broadly interpreted' means in application is not further defined in the source.

Legal Rights & Agreement Rules · Context

Who is bound; small-claims election; agency complaints; FAA governs; survives termination

References to 'CNN', 'you', 'we' and 'us' in the Arbitration Agreement include predecessors, successors and assigns, past, present and future parents, subsidiaries and affiliates — expressly including Warner Bros. Discovery, Inc. and its affiliates — plus agents, employees, licensees, licensors and content providers at the time the claim arises, and authorized or unauthorized users or beneficiaries of the CNN Services under this or prior Agreements. Either party may still elect small-claims court for individualized relief, provided the action is not removed or appealed to a court of general jurisdiction. Nothing prevents the user from bringing issues to federal, state or local agencies. Entering the Terms means each side waives class-action participation and jury trial to the fullest extent permitted. The Federal Arbitration Act (9 U.S.C. §§ 1-16 — external citation, classified by citation without resolving its text) governs the provision's interpretation and enforcement, and the Arbitration Agreement survives termination of the Terms.

Supporting quotations

References to “CNN,” “you,” “we” and “us” in this Arbitration Agreement include our respective predecessors in interest, successors, and assigns, as well as our respective past, present, and future parents, subsidiaries and affiliates (including Warner Bros. Discovery, Inc. and its affiliates);

Notwithstanding the foregoing, either party may elect to have claims heard in small claims court seeking only individualized relief, so long as the action is not removed or appealed to a court of general jurisdiction.

This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies.

You agree that, by entering into these Terms of Use, you and we are each waiving the right to participate in a class action and to a trial by jury to the fullest extent permitted by applicable law.

This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the interpretation and enforcement of this arbitration provision.

Qualifications & exceptions

• The covered 'CNN' side extends to WBD and its affiliates by name.
• The small-claims election requires individualized relief and no removal/appeal to general jurisdiction.
• The waiver of class and jury trial is repeated here alongside the standalone waiver section later in the Terms.

Not stated here

• The card cannot restate the Federal Arbitration Act; only its citation role is available from this source.

Legal Rights & Agreement Rules · Procedure

Written Notice of Dispute required first; user sends to notice@wbd.com

A party who intends to initiate arbitration or file a claim in small claims court must first send the other party a written Notice of Dispute ('Notice'). A Notice from the user to CNN must be emailed to notice@wbd.com, the 'Notice Address'. The parties agree that good-faith, informal efforts to resolve disputes often can result in a prompt, cost-effective and mutually beneficial outcome.

Supporting quotations

(2) Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures: You and we agree that good-faith, informal efforts to resolve disputes often can result in a prompt, cost-effective and mutually beneficial outcome. Therefore, a party who intends to initiate arbitration or file a claim in small claims court must first send to the other a written Notice of Dispute (“Notice”). A Notice from you to CNN must be emailed to notice@wbd.com (“Notice Address”).

If you have a concern, please contact our Help Center. You can also email us at help@cnn.com (Customer Service) with details of your concern.

This is not an opt out of arbitration altogether.

Qualifications & exceptions

• This mandatory Notice is distinct from the earlier voluntary customer-concern contact (Help Center / help@cnn.com), which does not satisfy the Notice requirement.
• The same Notice Address is also where a user email may reject future changes to the Arbitration Agreement, which 'is not an opt out of arbitration altogether'.

Legal Rights & Agreement Rules · Procedure

Notice contents: five required items; Notice must be individualized

A Notice must include (i) the claimant's name, address and email address; (ii) a description of the nature and basis of the claim or dispute; (iii) if the user submits the Notice, any relevant facts regarding the user's use of the CNN Services, including whether the user has created an account with or receives newsletters associated with any of the CNN Services; (iv) a description of the nature and basis of the specific relief sought, including damages sought, if any, and a detailed calculation for them; and (v) a personally signed statement from the claimant — not their counsel — verifying the accuracy of the Notice's contents. The Notice must be individualized: it may concern only the user's own dispute and no other person's dispute.

Supporting quotations

Any Notice must include (i) the claimant’s name, address, and email address; (ii) a description of the nature and basis of the claim or dispute; (iii) if you are submitting the Notice, any relevant facts regarding your use of the CNN Services, including whether you have created an account with or receive any newsletters associated with any of the CNN Services; (iv) a description of the nature and basis of the specific relief sought, including the damages sought, if any, and a detailed calculation for them; and (v) a personally signed statement from the claimant (and not their counsel) verifying the accuracy of the contents of the Notice. The Notice must be individualized, meaning it can concern only your dispute and no other person’s dispute.

Qualifications & exceptions

• The item-(iii) use-facts requirement applies when the user submits the Notice.
• The verifying statement must be signed by the claimant personally, not their counsel.
• 'Individualized' confines the Notice to one person's dispute.

Legal Rights & Agreement Rules · Procedure

60-day informal resolution with optional individualized settlement conference

After receipt of a completed Notice, the parties must engage in a good-faith effort to resolve the dispute for 60 days, which may be extended by agreement. The recipient may request an individualized telephone or video settlement conference, which can be held after the 60-day period, and both parties must personally attend it (with counsel, if represented). The parties (and counsel, if represented) must work cooperatively to schedule the conference at the earliest mutually-convenient time and seek to reach a resolution. If the parties do not reach an agreement resolving the issues identified in the Notice within 60 days after the completed Notice is received (or a longer agreed time), either party may commence an arbitration proceeding — or a small claims court proceeding, where permitted by small claims court rules.

Supporting quotations

After receipt of a completed Notice, the parties shall engage in a good faith effort to resolve the dispute for a period of 60 days (which can be extended by agreement). You and we agree that, after receipt of the completed Notice, the recipient may request an individualized telephone or video settlement conference (which can be held after the 60-day period) and both parties will personally attend (with counsel, if represented). You and we agree that the parties (and counsel, if represented) shall work cooperatively to schedule the conference at the earliest mutually-convenient time and to seek to reach a resolution. If we and you do not reach an agreement to resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed to by the parties), you or we may commence an arbitration proceeding or a small claims court proceeding (if permitted by small claims court rules).

Qualifications & exceptions

• The 60 days runs from receipt of a completed Notice.
• The settlement conference is optional on the recipient's request and can be held after the 60 days.
• Small-claims commencement is 'if permitted by small claims court rules'.

Legal Rights & Agreement Rules · Restriction or exception

Notice compliance is a condition precedent: tolling, injunction, administrator-fee bar, administrative closure

Compliance with the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures is a condition precedent to initiating arbitration. Applicable limitations periods (including statutes of limitations) and filing-fee deadlines are tolled while the parties engage in the §13(2) procedures. If any aspect of the requirements has not been met, a court of competent jurisdiction may enjoin the filing or prosecution of an arbitration. Unless prohibited by law, the arbitration administrator may not accept, administer, assess or demand fees in connection with an arbitration initiated without completing the Procedures, and an already-pending such arbitration must be administratively closed. Nothing in the paragraph limits a party's right to seek damages for non-compliance with the Procedures in arbitration. The Procedures are 'essential' so that the user and CNN have a meaningful opportunity to resolve disputes informally.

Supporting quotations

Compliance with this Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures section is a condition precedent to initiating arbitration. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution procedures set forth in this Subsection 13(2). All of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are essential so that you and CNN have a meaningful opportunity to resolve disputes informally. If any aspect of these requirements has not been met, a court of competent jurisdiction may enjoin the filing or prosecution of an arbitration. In addition, unless prohibited by law, the arbitration administrator may not accept, administer, assess, or demand fees in connection with an arbitration that has been initiated without completion of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures. If the arbitration is already pending, it shall be administratively closed. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with these Procedures in arbitration.

(9) Mass Filing: If, at any time, 25 or more claimants (including you) submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities, consistent with the definition and criteria of Mass Filings

Qualifications & exceptions

• Tolling applies during engagement in the informal procedures.
• The fee bar is subject to 'unless prohibited by law'.
• An arbitration initiated without compliance is administratively closed if already pending, not merely refused.
• In a Mass Filing (25+ similar claimants), additional procedures apply and tolling likewise begins when the §13(2) procedures are initiated — provided the Notice complies with Section 13.2 — running until the claim is selected for the staged process, settled, withdrawn, resolved or opted out.

Not stated here

• Consequences of non-compliance beyond injunction, fee bar, administrative closure and damages claims are not further specified.

Legal Rights & Agreement Rules · Procedure

NAM administers arbitration under NAM Rules; fallback selection; where rules and forms are obtained

The arbitration is governed by the applicable rules of National Arbitration & Mediation ('NAM') — including the Comprehensive Dispute Resolution Rules and Procedures and/or the Supplemental Rules for Mass Arbitration Filings, as applicable ('NAM Rules') — as modified by this Arbitration Agreement, and is administered by NAM. If NAM is unavailable or unwilling, another arbitration provider selected by the parties (or, if they cannot agree on an alternative administrator, selected by the court pursuant to 9 U.S.C. §5 — external citation, classified by citation without resolving its text) administers the arbitration. The NAM Rules are available online at www.namadr.com, by calling NAM at 1-800-358-2550, or in writing at the Notice Address. A form to initiate arbitration is available at the listed NAM URL or by contacting NAM.

Supporting quotations

(3) Arbitration Procedure: The arbitration will be governed by applicable rules of National Arbitration & Mediation (“NAM”)

as modified by this Arbitration Agreement, and will be administered by NAM. (If NAM is unavailable or unwilling to do so, another arbitration provider shall be selected by the parties that will do so, or if the parties are unable to agree on an alternative administrator, by the court pursuant to 9 U.S.C. §5.) The NAM Rules are available online at www.namadr.com, by calling NAM at 1-800-358-2550, or by requesting them in writing at the Notice Address. You may obtain a form to initiate arbitration at: https://www.namadr.com/content/uploads/2020/09/Comprehensive-Demand-for-Arb-revised-9.18.19.pdf or by contacting NAM.

Qualifications & exceptions

• The NAM Rules apply 'as modified by this Arbitration Agreement'.
• The supplemental mass-arbitration rules apply 'as applicable'.
• The court-provider fallback rests on the cited statute, whose text is not supplied by this source.

Not stated here

• The rulebook contents are linked documents not supplied in the source; only their identity and access routes are evidenced.

Legal Rights & Agreement Rules · Procedure

Initiator must certify §13(2) compliance and attach the Arbitration Agreement; demanded personally signed

The party initiating arbitration must file, with or attached to the demand, a certification that they have complied with and completed the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures requirements referenced in Section 13.2, and that they are a party to the Arbitration Agreement. Both the demand for arbitration and the certification must be personally signed by the initiating party (and their counsel, if represented).

Supporting quotations

You and we agree that the party initiating arbitration must submit a certification that they have complied with and completed the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures requirements referenced in Section 13.2 and that they are a party to the Arbitration Agreement enclosed with or attached to the demand for arbitration. The demand for arbitration and certification must be personally signed by the party initiating arbitration (and their counsel, if represented).

Qualifications & exceptions

• The certification establishes both procedural compliance and party status under the Arbitration Agreement.
• Personal signature is required from the initializing party, plus counsel where represented; the 'Section 13.2' cross-reference is unresolved in this source.

Not stated here

• 'Section 13.2' is cited as the reference; the numbered subsection marker is not defined in the supplied text.

Legal Rights & Agreement Rules · Restriction or exception

Arbitrator decides all issues except delegated scope/enforceability and arbitrability questions

All issues are for the arbitrator to decide, except (a) as otherwise expressly provided in the Terms and (b) issues relating to the scope and enforceability of the Arbitration Agreement, or whether a dispute can or must be brought in arbitration — including whether a dispute is subject to this Arbitration Agreement or a previous arbitration provision between the user and CNN — which are for a court of competent jurisdiction to decide. The arbitrator may consider, but is not bound by, rulings in other arbitrations involving different customers.

Supporting quotations

All issues are for the arbitrator to decide, except as otherwise expressly provided herein and except as to issues relating to the scope and enforceability of the Arbitration Agreement or whether a dispute can or must be brought in arbitration (including whether a dispute is subject to this Arbitration Agreement or a previous arbitration provision between you and CNN), which are for a court of competent jurisdiction to decide. The arbitrator may consider but shall not be bound by rulings in other arbitrations involving different customers.

Qualifications & exceptions

• The carve-out for an earlier provision covers 'a previous arbitration provision between you and CNN'.
• The arbitrator may consider, but is not bound by, other customers' rulings.

Legal Rights & Agreement Rules · Procedure

Hearings at the user's billing-address county; reasoned decision; no preclusive effect

Unless the parties agree otherwise or the applicable NAM Rules dictate otherwise, arbitration hearings take place in the county (or parish) of the user's billing address, and the user and a CNN representative must attend in person. At the conclusion of the arbitration, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator's decision is binding only between the user and CNN and has no preclusive effect in another arbitration or proceeding involving a different party. An arbitrator's award that has been fully satisfied is not entered in any court.

Supporting quotations

Unless we and you agree otherwise, or the applicable NAM Rules dictate otherwise, any arbitration hearings will take place in the county (or parish) of your billing address, and you and a CNN representative will be required to attend in person. At the conclusion of the arbitration proceeding, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s decision is binding only between you and CNN and will not have any preclusive effect in another arbitration or proceeding that involves a different party. An arbitrator’s award that has been fully satisfied shall not be entered in any court.

Qualifications & exceptions

• Hearing location defaults only; a contrary party agreement or NAM-Rules direction overrides it.
• In-person attendance is required for both sides as a default rule.

Not stated here

• Once an award is fully satisfied, the source simply bars its entry in court; the mechanics of enforcing an unsatisfied award are not spelled out in these subsections.

Legal Rights & Agreement Rules · Procedure

Counsel certifies FRCP 11(b) compliance: no frivolous or improper-purpose filings

As in court, any counsel representing a party in arbitration must certify when initiating and proceeding in arbitration that they are complying with Federal Rule of Civil Procedure 11(b) (external citation, classified by citation without resolving its text), including certification that the claim or relief sought is neither frivolous nor brought for an improper purpose.

Supporting quotations

As in court, you and CNN agree that any counsel representing a party in arbitration certifies when initiating and proceeding in arbitration that they are complying with the requirements of Federal Rule of Civil Procedure 11(b), including certification that the claim or relief sought is neither frivolous nor brought for an improper purpose.

Qualifications & exceptions

• The certification duty recurs at initiation and when proceeding in arbitration.
• This mirrors the court standard 'As in court'.

Legal Rights & Agreement Rules · Restriction or exception

Arbitrator may impose sanctions under NAM Rules, FRCP 11 or applicable law

The arbitrator is authorized to impose any sanctions available under the NAM Rules, Federal Rule of Civil Procedure 11 (external citation, syntax-only), or applicable federal or state law, against all appropriate represented parties and counsel.

Supporting quotations

The arbitrator is authorized to impose any sanctions under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law, against all appropriate represented parties and counsel.

Qualifications & exceptions

• The sanctioning sources are cumulative: NAM Rules, FRCP 11, or applicable federal or state law.
• Sanctions target represented parties and counsel, and only 'appropriate' ones.

Legal Rights & Agreement Rules · Procedure

Arbitrator may grant any court-available remedy; default: parties bear own fees absent frivolousness/sanctions

Except as expressly provided in the Arbitration Agreement, the arbitrator may grant any remedy, relief or outcome that the parties could have received in court, including awards of attorneys' fees and costs, in accordance with applicable law. Unless applicable law provides otherwise, each party bears its own attorneys' fees and costs in arbitration unless the arbitrator awards sanctions or finds that the substance of the claim, the defense, or the relief sought is frivolous or brought for an improper purpose, measured by the Federal Rule of Civil Procedure 11(b) standards (external citation, syntax-only). Under the Arbitration Agreement's individualized-relief rule, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Supporting quotations

Except as expressly provided in the Arbitration Agreement, the arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorneys’ fees and costs, in accordance with applicable law. Unless otherwise provided by applicable law, the parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator awards sanctions or finds that either the substance of the claim, the defense, or the relief sought is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

Qualifications & exceptions

• The remedies grant is bounded by what the Arbitration Agreement expressly provides elsewhere.
• The fee-shifting exceptions are sanctions or a frivolous/improper-purpose finding on substance, defense or relief.
• The individualized-relief restriction caps the arbitrator's remedial power.

Legal Rights & Agreement Rules · Procedure

Defending party's optional settlement offer with cost-shifting if rejected and under-met

In any user–CNN arbitration, the defending party may — but is not obligated to — make a written settlement offer at any time before the evidentiary hearing or, where a dispositive motion is permitted, before that motion is granted. The offer's amount or terms may not be disclosed to the arbitrator until after the award on the claim is issued. If the award is issued in the other party's favor but is less than the defending party's offer, or if the award is in the defending party's favor, the other party must pay the defending party's costs incurred after the offer was made, including any attorney's fees. If an applicable statute or case law prohibits shifting arbitration-incurred costs, the offer serves to cease the accumulation of any costs the claimant might otherwise be entitled to for the cause of action under which it sues.

Supporting quotations

(6) Offer of Settlement: In any arbitration between you and CNN, the defending party may, but is not obligated to, make a written settlement offer at any time before the evidentiary hearing or, if a dispositive motion is permitted, prior to the dispositive motion being granted. The amount or terms of any settlement offer may not be disclosed to the arbitrator until after the arbitrator issues an award on the claim. If the award is issued in the other party’s favor and is less than the defending party’s settlement offer or if the award is in the defending party’s favor, the other party must pay the defending party’s costs incurred after the offer was made, including any attorney’s fees. If any applicable statute or case law prohibits the shifting of costs incurred in the arbitration, then the offer in this provision shall serve to cease the accumulation of any costs to which the party bringing the claim may be entitled for the cause of action under which it is suing.

Qualifications & exceptions

• The offer is optional for the defending party.
• Cost-shifting triggers on rejecting an offer that equals or exceeds the eventual award in the offeror's disfavor scenarios defined above.
• Where law forbids cost-shifting, the offer still cuts off further cost accumulation for that cause of action.

Legal Rights & Agreement Rules · Restriction or exception

13(7): individual capacity only; no consolidation; court fallback; Section 13 supersedes prior arbitration agreements

For non-individualized outcomes, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. To the fullest extent permitted by applicable law, each party may bring claims against the other only in its individual capacity — not as a plaintiff or class member in any purported class, representative, or private attorney general proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any representative, class, or private attorney general proceeding. If any of those prohibitions is found unenforceable (after exhaustion of all appeals) as to a particular claim or request for relief, that claim or request is decided by a court of competent jurisdiction after all other arbitrable claims and requests for relief are arbitrated. Any arbitrations between the user and CNN are subject to this Section 13 and not to any prior arbitration agreement; notwithstanding anything to the contrary in the Terms, this Section 13 amends any prior arbitration agreement, including as to claims that arose before this or any prior arbitration agreement.

Supporting quotations

(7) Requirement of Individualized Relief: The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.

Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative, class, or private attorney general proceeding.

then the parties agree such a claim or request for relief shall be decided by a court of competent jurisdiction, after all other arbitrable claims and requests for relief are arbitrated.

You agree that any arbitrations between you and CNN will be subject to this Section 13 and not to any prior arbitration agreement you had with CNN, and, notwithstanding any provision in these Terms of Use to the contrary, you agree that this Section 13 amends any prior arbitration agreement you had with CNN, including with respect to claims that arose before this or any prior arbitration agreement.

Notwithstanding the foregoing, you or CNN may participate in a class-wide settlement.

Qualifications & exceptions

• The consolidation bar falls only on mutual agreement of both parties.
• The unenforceability fallback is claim- or request-specific, not wholesale: all other arbitrable claims proceed in arbitration.
• The supersession covers pre-existing claims as well as new ones.

Not stated here

• Which court is 'competent jurisdiction' for fallback claims is left to the venue rules elsewhere (Section 12) in the source, not further defined here.

Legal Rights & Agreement Rules · Procedure

13(8): opt out of future Arbitration Agreement changes via notice@wbd.com within 30 days

Notwithstanding any provision to the contrary, if CNN makes a future change to the Arbitration Agreement — other than a change to the Notice Address — the user may reject the change by emailing notice@wbd.com within 30 days of the posting of the amended arbitration agreement. The email must state: (i) full legal name; (ii) complete mailing address; (iii) phone number; (iv) if applicable, the username or email address associated with any potential account or newsletter; and (v) the approximate date of the user's initial use of the relevant CNN Service. The email must be sent by the user personally — not by an agent, attorney or anyone else purporting to act on the user's behalf — and include a statement, personally signed by the user, that they wish to reject the change. This is not an opt out of arbitration altogether.

Supporting quotations

Notwithstanding any provision to the contrary, if CNN makes any future change to this Arbitration Agreement (other than a change to the Notice Address), you may reject any such change by sending CNN an email to notice@wbd.com within 30 days of the posting of the amended arbitration agreement

Such an opt-out email must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. It must include a statement, personally signed by you, that you wish to reject the change to the Arbitration Agreement. This is not an opt out of arbitration altogether.

Qualifications & exceptions

• A change to the Notice Address itself cannot be rejected this way.
• The rejection window runs from the posting of the amended arbitration agreement.
• The broad arbitration duty survives the change rejection.

Legal Rights & Agreement Rules · Procedure

13(9): Mass Filing procedures for 25+ similar claimants; tolling until staged resolution

If 25 or more claimants (including the user) submit Notices or seek to file arbitration demands raising similar claims against the other party or related parties through the same or coordinated counsel or entities, consistent with the Mass Filings definition and criteria in NAM's Mass Filing Supplemental Dispute Resolution Rules (external linked rules, not supplied in the source), the additional mass-filing procedures apply. Throughout the process the parties' counsel must meet and confer on modifications suited to the Mass Filing's particular needs. Electing to participate in a Mass Filing may delay adjudication. Any applicable limitations period (including statutes of limitations) and filing-fee deadlines are tolled beginning when the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are initiated — so long as the pre-arbitration Notice complies with Section 13.2 — until the claim is selected to proceed in the staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.

Supporting quotations

(9) Mass Filing: If, at any time, 25 or more claimants (including you) submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities, consistent with the definition and criteria of Mass Filings

Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled beginning when the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are initiated, so long as the pre-arbitration Notice complies with the requirements in Section 13.2, until your claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.

IT MAY BE FURTHER EXTENDED IF YOUR DISPUTE, CLAIM, OR CONTROVERSY IS PART OF A MASS FILING AS CONTEMPLATED IN SECTION 13(9)

Qualifications & exceptions

• The 25-claimant threshold counts claimants submitting Notices or seeking demands with similar claims via coordinated counsel or entities.
• Tolling is conditional on the underlying Notice complying with Section 13.2.
• The linked NAM mass-filing rulebook's contents are not supplied by this source.

Not stated here

• NAM's Mass Filing Supplemental Dispute Resolution Rules and Procedures is a linked document whose text is not supplied; only its identity, access link and triggering role are evidenced.

Legal Rights & Agreement Rules · Procedure

Stage One: 50 claims in individual arbitrations; held claims carry no fees; global mediation after

In a Mass Filing, counsel for the claimants and counsel for CNN each select 25 claims (50 total) to be filed and to proceed in individual arbitrations as part of a staged process. Each is assigned to a different, single arbitrator unless the parties agree otherwise in writing. Remaining claims are not filed or deemed filed in arbitration, and no arbitration fees are assessed for them, unless and until they are selected into a staged process. After the initial staged set is completed, the parties must promptly engage in a global mediation session of all remaining claims with a retired federal or state court judge, and CNN pays the mediator's fee.

Supporting quotations

Stage One: Counsel for the claimants and counsel for CNN shall each select 25 claims per side (50 claims total) to be filed and to proceed in individual arbitrations as part of a staged process. Each of these individual arbitrations shall be assigned to a different, single arbitrator unless the parties agree otherwise in writing.

After this initial set of staged proceedings is completed, the parties shall promptly engage in a global mediation session of all remaining claims with a retired federal or state court judge and CNN shall pay the mediator’s fee.

you and we agree that the additional procedures set forth below shall apply.

Qualifications & exceptions

• The different-single-arbitrator assignment is a default; written party agreement can override it.
• Unselected claims incur no arbitration fees until staged.
• CNN pays the Stage One/Two global-mediator fee.

Legal Rights & Agreement Rules · Procedure

Stage Two: 100 more claims in individual arbitrations; same holding and mediation rules

If remaining claims are not resolved at that point, each side's counsel selects 50 more claims (100 total) to file and proceed in individual arbitrations as part of a second staged process, subject to procedural changes the parties agreed to in writing. Each is assigned to a different, single arbitrator unless the parties agree otherwise in writing. Remaining claims are not filed or deemed filed, and no arbitration fees are assessed, unless and until they are selected into a staged process. After the second set completes, the parties must promptly hold a global mediation session of all remaining claims with a retired federal or state court judge, and CNN pays the mediator's fee.

Supporting quotations

Stage Two: If the remaining claims are not resolved at this time, counsel for the claimants and counsel for CNN shall each select 50 claims per side (100 claims total) to be filed and to proceed in individual arbitrations as part of a second staged process, subject to any procedural changes the parties agreed to in writing.

After this second set of staged proceedings is completed, the parties shall promptly engage in a global mediation session of all remaining claims with a retired federal or state court judge and CNN shall pay the mediator’s fee.

Qualifications & exceptions

• Stage Two arbitrations inherit procedural changes agreed in writing during the first stage.
• The holding and no-fee rules repeat for the remaining claims.
• CNN again pays the global mediator's fee.

Legal Rights & Agreement Rules · Procedure

Stage Three: 200 more claims; remaining claims held; elective mediation after this stage

If remaining claims are still unresolved, each side's counsel selects 100 more claims (200 total) to be filed and to proceed in individual arbitrations as part of a third staged process, subject to any procedural changes the parties agreed to in writing. Remaining claims are not filed or deemed filed, and no arbitration fees are assessed, unless and until they are selected into a staged process. Following the third staged set, counsel for the claimants may elect to have the parties participate in a global mediation session of all remaining claims with a retired federal or state court judge.

Supporting quotations

Stage Three: If the remaining claims are not resolved at this time, counsel for the claimants and counsel for CNN shall each select 100 claims per side (200 claims total) to be filed and to proceed in individual arbitrations as part of a third staged process, subject to any procedural changes the parties agreed to in writing.

Following this third set of staged proceedings, counsel for claimants may elect to have the parties participate in a global mediation session of all remaining claims with a retired federal or state court judge.

Qualifications & exceptions

• Stage Three's mediator fee is not assigned to CNN in this block (unlike Stages One and Two).
• The closing mediation is elective at claimants' counsel's election, per this provision.

Legal Rights & Agreement Rules · Procedure

Post-Stage-3 Option One: either party opts the claim out of arbitration to court

If the claim is not resolved in the staged process, the first option: the user and CNN — separately or by agreement — may opt out of arbitration and elect to have the claim heard in court consistent with the Agreement. The user opts out by sending CNN an individual, personally signed notice of intent by email to notice@wbd.com; it must be sent by the user personally (not an agent, attorney or other purported representative) and include a statement, personally signed by the user, of the wish to opt out. The user's opt-out email must arrive within 30 days after the conclusion of Stage 3, or of the elective mediation associated with Stage 3. CNN may opt the claim out by sending an individual, personally signed notice of its intent to the user's counsel within 14 days after the user's 30-day opt-out period expires. The parties' counsel may agree to adjust these deadlines.

Supporting quotations

Option One: You and CNN may separately or by agreement, opt out of arbitration and elect to have your claim heard in court consistent with the Agreement.

It must include a statement, personally signed by you, that you wish to opt out of arbitration within 30 days after the conclusion of Stage 3 or the elective mediation associated with Stage 3. CNN may opt your claim out of arbitration by sending an individual, personally signed notice of its intention to opt out to your counsel within 14 days after the expiration of your 30 day opt out period. Counsel for the parties may agree to adjust these deadlines.

Qualifications & exceptions

• Opt-out here is exceptional and runs after Stage 3 (or its elective mediation) — separate from the 30-day change-rejection opt-out in 13(8).
• Both the user's and CNN's notices must be personally signed; counsel may adjust the deadlines by agreement.

Legal Rights & Agreement Rules · Procedure

Post-Stage-3 Option Two: continuing staged arbitrations 200 at a time with fee-holding and streamlining

If neither party elects Option One's court route, the claim is resolved through continuing, staged individual arbitration proceedings: if more than 200 claims remain, 200 are randomly selected (or selected through a counsel-agreed process) per round and filed for individual arbitration; if fewer than 200 remain, all of them file and proceed. Remaining claims are not filed or deemed filed, and no arbitration fees are assessed, unless and until selected into a staged process. After each set of 200 claims is adjudicated, settled, withdrawn or otherwise resolved, the process repeats on the same parameters. The parties' counsel are encouraged to meet and confer, mediate, and engage with each other and with NAM (including through a Procedural Arbitrator) to streamline adjudication, increase simultaneous throughput, promote efficiencies, conserve resources and resolve remaining claims.

Supporting quotations

Option Two: If neither you nor CNN elect to have your claim heard in court consistent with Option One, then you agree that your claim will be resolved as part of continuing, staged individual arbitration proceedings as set forth below. Assuming the number of remaining claims exceeds 200, then 200 claims shall be randomly selected (or selected through a process agreed to by counsel for the parties) to be filed and to proceed in individual arbitrations as part of a staged process.

After each set of 200 claims are adjudicated, settled, withdrawn, or otherwise resolved, this process shall repeat consistent with these parameters.

either:

OR

Qualifications & exceptions

• The channel switches to the random (or counsel-agreed) selection once the per-side selection protocol of Stages One–Three ends.
• 'Otherwise resolved' includes withdrawal and settlement alongside adjudication.
• Counsel engagement with NAM and a Procedural Arbitrator is encouraged, not required.

Legal Rights & Agreement Rules · Restriction or exception

Courts may enforce Mass Filing provisions or enjoin mass arbitration; unenforceable procedures send the claim to court

A court of competent jurisdiction has authority to enforce these Mass Filing provisions and, if necessary, to enjoin the mass filing, prosecution or administration of arbitrations and the assessment of arbitration fees. If the additional mass-filing procedures apply to the user's claim but a court of competent jurisdiction determines they are unenforceable as to that claim, the claim proceeds in a court of competent jurisdiction consistent with the Terms of Use (not in an arbitration proceeding).

Supporting quotations

A court of competent jurisdiction shall have the authority to enforce these Mass Filing provisions and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the assessment of arbitration fees. If these additional procedures apply to your claim, and a court of competent jurisdiction determines that they are not enforceable as to your claim, then your claim shall proceed in a court of competent jurisdiction consistent with these Terms of Use.

request for relief shall be decided by a court of competent jurisdiction, after all other arbitrable claims and requests for relief are arbitrated.

Qualifications & exceptions

• The court-fallback is claim-specific: only 'as to your claim'.
• The fallback route is 'a court of competent jurisdiction consistent with these Terms of Use'.

Not stated here

• The interplay between this court fallback and 13(7)'s unenforceability fallback (same court fallback) is not spelled out beyond each provision's own text.

Legal Rights & Agreement Rules · Company practice

Parties commit to good faith in following the mass-filing processes; procedures designed for fair efficiency

For mass arbitration disputes, the user and CNN state they value the integrity and efficiency of arbitration and wish to employ the process for the fair resolution of genuine, sincere disputes; both acknowledge and agree to act in good faith to ensure the established processes are followed, and the parties affirm that the Mass Filing procedures are reasonably designed to produce efficient, fair adjudication of such cases.

Supporting quotations

You and CNN acknowledge and agree to act in good faith to ensure the processes set forth herein are followed. The parties further agree that application of these Mass Filing procedures have been reasonably designed to result in an efficient and fair adjudication of such cases.

you and we agree that the additional procedures set forth below shall apply.

Qualifications & exceptions

• The commitment is mutual ('we each','both sides acting in good faith').
• The design statement concerns the mass-filing procedures specifically.

Legal Rights & Agreement Rules · Restriction or exception

13(10): unenforceable portions of the Arbitration Agreement are severable and replaced with nearest intent-match

If any portion of the Arbitration Agreement is found void, invalid, or otherwise unenforceable, that portion is severable and, where possible, is superseded by a valid, enforceable provision (or portion) matching the original provision's intent as closely as possible. The remainder of the Arbitration Agreement continues to be enforceable and valid per its own terms. This parallels the general severability rule in the Miscellaneous section, which carves out Section 13 (Dispute Resolution) as it is 'specified in Section 13'.

Supporting quotations

(10) Severability: If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.

Except as specified in Section 13 (Dispute Resolution), if any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Qualifications & exceptions

• The intent-matching replacement applies only 'if possible'.
• The remainder survives intact.

Legal Rights & Agreement Rules · Restriction or exception

Standalone class/jury waiver: individual capacity everywhere; parent/guardian and class-settlement exceptions

Under the standalone waiver, to the fullest extent permitted by law each party may bring claims against the other — whether in court or in arbitration — only in an individual capacity, and may not participate as plaintiff, claimant or class member in any class, collective, consolidated, private attorney general, or representative proceeding. Neither side may bring a claim on behalf of a class or group, or on behalf of another person, unless doing so as a parent, guardian, or ward of a minor, or in a similar capacity for an individual who cannot otherwise bring their own claim. Neither side may participate in any such proceeding brought by a third party. Notwithstanding the foregoing, the user or CNN may participate in a class-wide settlement. To the fullest extent permitted by law, the user and CNN waive any right to a jury trial.

Supporting quotations

Class Action and Jury Trial Waiver

You and CNN agree that, to the fullest extent permitted by law, each party may bring claims (whether in court or in arbitration) against the other only in an individual capacity, and not participate as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding.

unless doing so as a parent, guardian, or ward of a minor or in another similar capacity for an individual who cannot otherwise bring their own individual claim

Notwithstanding the foregoing, you or CNN may participate in a class-wide settlement. To the fullest extent permitted by law, you and CNN waive any right to a jury trial.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY

Qualifications & exceptions

• The waiver covers court and arbitration alike.
• Parental/guardian representation of minors or others who cannot claim for themselves is preserved.
• Class-wide settlement participation is expressly allowed despite the no-representation rule.

Legal Rights & Agreement Rules · Restriction or exception

Misc (A): non-US accessors own local-law compliance; US export controls and embargoes apply

Under the Miscellaneous opening: except to the extent different Terms of Use are posted, a user who accesses the CNN Services from any location outside the United States accepts full responsibility for complying with all local laws. The user is also subject to United States export controls and is responsible for any violation of U.S. embargoes or other federal rules and regulations restricting exports.

Supporting quotations

Miscellaneous

Except to the extent different Terms of Use are posted, if you access the CNN Services from any location other than the United States, you accept full responsibility for compliance with all local laws. You are also subject to United States export controls and are responsible for any violations of United States embargoes or other federal rules and regulations restricting exports.

Qualifications & exceptions

• The local-law responsibility yields only where different Terms are posted in that location.
• U.S. export-control exposure applies to the user regardless of location wording here (subject to United States export controls).

Not stated here

• What counts as 'different Terms of Use' posted for other locations is determined by the Services' posting practice, not detailed here.

Legal Rights & Agreement Rules · Context

Misc (C): entire agreement, force majeure, no rolling waivers, severability except Section 13

The Terms of Use, together with any applicable Additional Terms, constitute the entire agreement between the user and CNN on their subject matter and supersede all previous written or oral agreements on it. CNN is not liable for delay or failure to fulfill obligations caused by a force majeure event — listed categories include acts of God, storms, fires, casualties, unanticipated work stoppages, power outages, satellite failures, strikes, lockouts, labor disputes, civil disturbances, riots, wars, public health emergencies, epidemics, pandemics, national emergencies, governmental actions, or other causes beyond CNN's control. A waiver of any breach or default does not waive any preceding or subsequent breach or default. Section headings are for convenience only and do not affect interpretation. Except as specified in Section 13 (Dispute Resolution), any unlawful, void or unenforceable provision is severable and does not affect the validity and enforceability of remaining provisions.

Supporting quotations

These Terms of Use, along with and any applicable Additional Terms that apply to the CNN Services, constitute the entire agreement between you and CNN with respect to the subject matter hereof, and supersede all previous written or oral agreements between you and CNN with respect to such subject matter.

CNN is not liable for any delay or failure to fulfill our obligations under this Terms of Use if such delay or failure is caused by a force majeure event, including, without limitation, any acts of God, storms, fires, casualties, unanticipated work stoppages, power outages, satellite failures, strikes, lockouts, labor disputes, civil disturbances, riots, wars, public health emergencies, epidemics, pandemics, national emergencies, governmental actions or other causes beyond CNN’s control.

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not affect their interpretation.

Qualifications & exceptions

• The severability rule expressly yields to Section 13's own severability provisions.
• Force majeure supplies an excuse where the cause is a listed event or otherwise beyond CNN's control.
• Headings do not affect interpretation.