CNN Terms of Use

Use & Processing · Company practice

AI features: AI not human; prompts are User Content; sessions may be stored and used for training

The Services may offer AI Features such as chatbots or AI-powered search. When using them, the user is interacting with artificial intelligence, not a human. Prompts and messages typed into AI Features are User Content. AI chat sessions may be monitored, recorded, reviewed and stored by CNN (and its third-party providers) to generate responses to subsequent prompts, to respond to requests, and for quality, training and improvement purposes — and to train other artificial intelligence technologies. Terms of Use tells the user to review the sources cited by AI Features and to make independent judgment before relying on AI-provided information; the liability-disclaimer section separately states the CNN Parties are not responsible for user actions or inaction based on information presented on the Services.

Supporting quotations

When using AI Features, you are interacting with artificial intelligence, not with a human being.

The prompts and messages that you type into such AI Features constitute User Content.

AI chat sessions may be monitored, recorded, reviewed and stored by us and our third-party providers to generate responses to subsequent prompts, to respond to requests, and for quality, training and improvement purposes and to train other artificial intelligence technologies.

You should review the sources cited by AI Features and conduct your own independent research and exercise appropriate judgment before relying on any information provided by AI Features.

THE CNN PARTIES ARE NOT RESPONSIBLE FOR ANY ACTIONS OR INACTION ON YOUR PART BASED ON THE INFORMATION THAT IS PRESENTED ON THE CNN SERVICES.

Qualifications & exceptions

• Storage/monitoring is by 'us and our third-party providers', not only CNN itself.
• Stated processing purposes: generating responses to subsequent prompts, responding to requests, quality, training, improvement, and training other AI technologies.
• The AI-feature chat prompt text counts as User Content, with no separate confidentiality statement.

Not stated here

• Session data uses and privacy details are again referred to the CNN Privacy Policy, whose text is not supplied in this saved source.
• The card cannot say which AI models or providers are used beyond 'us and our third-party providers'.

Use & Processing · Restriction or exception

Confidentiality order on request: no use/disclosure outside the arbitration or enforcement; sealed court filings

Upon either party's request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration — whether in documents or orally — may not be used or disclosed except in connection with the arbitration itself or a proceeding to enforce the arbitration award, and that any permitted court filing of confidential information must be made under seal to the furthest extent permitted by law.

Supporting quotations

Upon either party’s request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award and that any permitted court filing of confidential information must be done under seal to the furthest extent permitted by law.

Qualifications & exceptions

• The order issues only on a party's request.
• The bar has an internal exception: use in the arbitration or in an award-enforcement proceeding.

Use & Processing · Context

Document currency: last updated October 19, 2026

The Terms of Use close with a currency statement: 'Last updated on October 19, 2026.' This is the agreement's recorded last-update date.

Supporting quotations

Last updated on October 19, 2026.

Qualifications & exceptions

• The statement fixes the Terms' version identity for the analyzed document.