The verification method determines what evidence you provide
KWS can collect your email address and information you give it to verify your age. You select one of the offered verification methods, and the method determines the information requested; a face scan or identity document are examples, not a requirement to provide both.
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The information we collect about you can include:
Verification information. Your email address and the information you provide to us when you verify your age. You will be asked to select one verification method from the options given to you. The information you will be asked to provide depends on the verification method you choose. This includes, for example, your face scan or identity document.
Qualifications & exceptions
Your choice is among the verification methods offered.
The information requested depends on the selected method.
Data Access & Collection · Company practice
KWS collects device and usage information
When you interact with KWS, it collects information about your devices and your use of and interactions with the service. Identifying your country and language are examples of its purposes. KWS also says it does not use this device or usage information to track online activity or build a profile for advertising or any other purpose.
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Device and usage information. When you interact with KWS, we collect information about your devices (computers, phones, tablets, etc.) and your use of and interactions with KWS. We do this to, for example, identify your country and what language you speak. We do not use device or usage information to track your online activity or to build a profile on you for advertising or any other purposes.
Qualifications & exceptions
Collection occurs when you interact with KWS.
The stated non-tracking and non-profiling limits concern device and usage information.
Support requests can include recorded or monitored chats
KWS collects information you give it when seeking help, such as your name and the content of chats and other communications. Chats with its customer-support representatives may be monitored and recorded; the policy does not say every chat is recorded.
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Customer support information. Information you give us when you contact us for help, such as your name, the content of your chats and other communications with us. When you contact us for customer support, chat sessions with our representatives may be monitored and recorded.
Qualifications & exceptions
Monitoring and recording are described as possible for customer-support chats.