Uber collects data you provide, data from your use of its services, and data from other sources
The notice says Uber collects data in three ways: data that you provide, data collected when you use its services, and data from other sources. It then lists the data collected in each group, and points to a separate overview for a summary.
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Uber collects data:
That you provide
When you use our services
From other sources
for a summary of the data we collect and how we use it.
Uber collects the following data:
Not stated here
The linked privacy overview with a summary of the data collected and used is a separate linked page not supplied here.
Data Access & Collection · Company practice
Account information: Uber collects your address, contact details, name, login and password, payment method and more
When you create or update your Uber account, Uber collects account information. The data types listed are address, contact information (email or phone number), first and last name, login name and password, phone number, payment method (including related payment verification information), profile photo, settings (including accessibility settings) and preferences, and Uber partner loyalty program information.
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Data you provide: This includes:
Data category
Data types
We collect data when you create or update your Uber account.
Address
Contact info (i.e., email or phone number)
First and last name
Login name and password
Phone number
Payment method (including related payment verification information)
Profile photo
Settings (including accessibility settings) and preferences
Uber partner loyalty program information
Qualifications & exceptions
Collected when you create or update your Uber account.
Data Access & Collection · Company practice
Uber collects your date of birth or age to check eligibility for age-restricted products like teen accounts or alcohol
Uber collects demographic data if necessary to enable certain features. It collects your date of birth or age to verify your eligibility to use age-restricted products or services, such as Uber for teens, or if you purchase alcohol, tobacco or cannabis products.
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b. Demographic data. We collect demographic data if necessary to enable certain features. For example:
We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as
or if you purchase alcohol, tobacco or cannabis products.
Age or date of birth
Qualifications & exceptions
Demographic data is collected “if necessary to enable certain features”.
Data Access & Collection · Company practice
Identity verification: Uber may collect government ID, selfies and facial verification data, including biometric data
Uber collects data to verify your account or identity. This may include biometric data that identifies you from physical or biological characteristics, for example when it uses facial verification technology to confirm your account is not being used by anyone other than you, to confirm your age, or to prevent fraudulent accounts. The data types are government-issued identification documents such as driver’s licenses or passports (which may contain photos, numbers, expiration date and demographics), user-submitted selfies and facial verification information.
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c. Identity verification information. This refers to the data that we collect to verify your account or identity. This may include biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology to confirm that your account is not being used by anyone other than you, your age, or to prevent creation of fraudulent accounts.
Government-issued identification documents, such as driver’s licenses or passports (which may contain identification photos and numbers, expiration date, and demographics)
User-submitted selfies
Facial verification information
Qualifications & exceptions
Biometric data “may” be included and is generated when facial verification technology is used.
Data Access & Collection · Company practice
User content: Uber collects lists, reviews, photos, recordings and survey responses you submit
Uber collects user content when you use features that let you create Lists or reviews of restaurants or merchants, upload photos and recordings (including those submitted for customer support), or respond to a survey. The data types include user-created Lists or reviews, uploaded photos and audio or video recordings (including in-app audio recordings and user generated content) and survey responses.
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d. User content. This refers to the data that we collect when you:
Use features that enable you to create
or reviews of restaurants or merchants.
Upload photos and recordings (including those submitted for purposes of customer support).
Respond to a survey.
or reviews of restaurants or merchants
Uploaded photos and audio or video recordings, including
The linked user generated content policy is a separate linked document whose text is not supplied here.
Data Access & Collection · Company practice
Ratings and feedback you give, or that others give about you, are collected
Uber collects ratings or feedback you provide for drivers, delivery people, restaurants or merchants, and ratings or feedback they provide regarding you. The notice refers to a separate page for how ratings given by other users are determined and used.
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Provide ratings or feedback for drivers, delivery people, restaurants or merchants, or they provide feedback regarding you.
for more information about how ratings provided by other users are determined and used.
Ratings or feedback
Not stated here
How ratings provided by other users are determined and used is explained on a linked page not supplied here.
Data Access & Collection · Company practice
Uber tracks your driver’s location during your trip and links it to your account
If you request a ride, Uber tracks your driver’s location during your trip and links that data to your account. This lets Uber display where you are on your trip.
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Data collected when you use our services: This includes:
Data category
Data types
a. Location data. If you request a ride, we track your driver’s location during your trip and link that data to your account. This allows us to display where you are on your trip.
Qualifications & exceptions
Applies when you request a ride.
Data Access & Collection · Company practice
Uber determines your approximate location, and your precise location if you allow it in your phone settings
Uber determines your approximate location. If you allow it through your phone settings, it can also determine your precise location, collecting it from the time you request a ride or order until the ride is finished or the order is delivered, and also when the Uber app is open on your phone’s screen.
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We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone. If you do, we will collect your precise location from the time you request a ride or order until the ride is finished or your order is delivered. We also collect such data when you have the Uber app open on your phone’s screen.
Approximate location
Precise location
Qualifications & exceptions
Precise location depends on your phone’s location permission.
You can use Uber without letting it collect your precise location, but it may be less convenient
Uber says you can use it without allowing precise location collection, though it may be less convenient, for example because you must type your location into your phone. The notice points to its Choice and transparency section for how to control precise location collection.
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You can use Uber without letting us collect your precise location. However, it may be less convenient for you, including because you will have to type your location into your phone instead of allowing us to detect it for you.
section below for information on how to control whether Uber may collect your precise location data.
Qualifications & exceptions
Stated as a possibility (“may be less convenient”).
Trip and order records include payment information, proof of delivery and special instructions, even for guest checkout
Uber collects details about your trip or order, including orders placed through guest checkout features. The data types include payment information (the amount charged and payment method), proof of delivery (a photo or signature), and special instructions, allergies or food preferences. Further trip and order details are listed in the next part of the table.
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b. Trip/order information. This refers to the details we collect about your trip or order, including orders placed via guest checkout features.
Payment information (including amount charged and payment method)
Proof of delivery (including photo or signature)
Special instructions, allergies or food preferences
Data Access & Collection · Company practice
Trip or order details: times, addresses, distance, merchant, items, order value and Tax ID are collected
The trip and order information Uber collects includes date and time, requested pickup and dropoff addresses, distance traveled, restaurant or merchant name and location, items ordered, order value, and a Tax ID where local regulations require one.
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Trip or order details, including
Date and time
Requested pickup and dropoff addresses
Distance traveled
Restaurant or merchant name and location
Items ordered
Order value
Tax ID (where required by local regulations)
Qualifications & exceptions
A Tax ID is collected only “where required by local regulations”.
Data Access & Collection · Company practice
Usage data: crashes, access times, pages viewed, search history and ad-campaign interactions are collected
Usage data is data about how you interact with Uber’s apps and websites. The types listed are app crashes and other system activity, access dates and times, app features or pages viewed, Uber search history, and data about your interactions with marketing and advertising campaigns.
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c. Usage data. This refers to data about how you interact with Uber’s apps and websites.
App crashes and other system activity
Access dates and times
App features or pages viewed
Uber search history
Data regarding your interactions with marketing and advertising campaigns
Data Access & Collection · Company practice
Device data: advertising IDs, IP address, motion data, hardware, operating system and network details are collected
Device data is data about the devices you use to access Uber. The types listed are advertising identifiers, browser type, device motion data, device IP address or other unique device identifiers, hardware models, mobile network data, operating systems and versions, and preferred languages.
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d. Device data. This refers to data about the device(s) you use to access Uber.
Advertising identifiers
Browser type
Device motion data
Device IP address or other unique device identifiers
Hardware models
Mobile network data
Operating systems and versions
Preferred languages
Data Access & Collection · Company practice
Communications data: support contacts and driver messages, including call recordings and chat logs, are collected
Uber collects data when you contact Uber for customer support, to report a safety concern or for other inquiries, and when you communicate with drivers and delivery people through Uber’s apps. The data types are the communication type (phone or text message), the content (including audio recordings, recordings of phone calls, call transcripts and chat logs), and the date and time.
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e. Communications data. This refers to the data we collect when you (i) contact Uber for customer support, to report a safety concern, or other inquiries and (ii) communicate with drivers and delivery people through Uber’s apps.
Communication type (phone or text message)
Content (including audio recordings, recordings of phone calls, call transcripts, and chat logs)
Date and time
Data Access & Collection · Company practice
In autonomous vehicles, in-cabin cameras record video of you, and audio may be recorded too
If you take a ride in an autonomous vehicle, Uber collects videos of you taken by in-cabin cameras. It may also collect audio recordings, such as when you contact Uber during a trip for customer support purposes. The data type listed is visual and/or audio recordings.
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f. In-Vehicle Recordings. If you take a ride in an autonomous vehicle, we will collect videos of you taken by in-cabin cameras. We may also collect audio recordings, such as when you contact Uber during a trip for customer support purposes.
Visual and/or audio recordings
Qualifications & exceptions
Applies to rides in an autonomous vehicle; audio is described as something Uber “may” collect.
Data Access & Collection · Company practice
Uber also receives data about you from other sources
Besides what you provide and what Uber collects when you use its services, the notice says Uber obtains data from other sources. The following table lists each source and the data types received.
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Data from other sources: These include:
Data category
Data types
Data Access & Collection · Company practice
Government and law enforcement sources can give Uber your name, contact details and investigation information
Uber may receive data about you from law enforcement officials, public health officials and other government authorities. The data types listed are name, contact info, and information relating to law enforcement, health or other investigations.
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a. Law enforcement officials, public health officials and other government authorities.
Name
Contact info
Information relating to law enforcement, health or other investigations
Data Access & Collection · Company practice
Uber and its partners use cookies and other online identifiers on apps, websites, emails and online ads
Uber and its partners use cookies and other online identifiers on Uber’s apps, websites, emails and online ads, for the purposes described in this notice and in a separate Cookie Notice.
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Uber and its partners use cookies and other online identifiers on our apps, websites, emails and online ads for purposes described in this notice and
The linked Cookie Notice is a separate linked document whose text is not supplied here.
Data Access & Collection · Company practice
Cookies and similar tools authenticate users, remember settings, gauge popularity and deliver and measure ads
The notice describes cookies as small text files stored on browsers or devices by websites, apps, online media and ads. Uber says it uses cookies and similar technologies for purposes such as authenticating users, remembering user preferences and settings, determining the popularity of content, and delivering and measuring the effectiveness of advertising campaigns. The list continues in the next section.
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Cookies are small text files that are stored on browsers or devices by websites, apps, online media and ads. Uber uses cookies and similar technologies for purposes such as:
Authenticating users
Remembering user preferences and settings
Determining the popularity of content
Delivering and measuring the effectiveness of advertising campaigns
Qualifications & exceptions
The purposes are introduced as examples (“such as”).
Data Access & Collection · Context
For more on cookies and similar technologies, the notice refers to a separate Cookie Notice
The notice sends readers to a separate Cookie Notice for more information on the cookies and other technologies described in the cookies section.
The linked Cookie Notice is a separate linked document whose text is not supplied here.
Data Access & Collection · User right or choice
You can turn Uber’s collection of your phone’s location on or off through your device settings
You can enable or disable Uber’s collection of your mobile device location data through your device settings, which are reached through the Location sharing menu in Uber’s Privacy Center.
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Location data collection
You can enable/disable Uber’s collection of your mobile device location data through your device settings, which are accessible via the Location sharing menu in Uber’s
Phone platforms such as iOS and Android require device-owner permission before apps can access some device data
Uber notes that most mobile device platforms, such as iOS and Android, define certain types of device data that apps cannot access without the device owner’s permission, and that these platforms obtain that permission in different ways.
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Device permissions
Most mobile device platforms (such as iOS and Android) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained.
Data Access & Collection · User right or choice
To control cookies and related technologies, including for personalized ads, the notice refers you to a Cookie Notice
For information on how to control Uber’s use of cookies and related technologies, including for displaying personalized ads, the notice refers readers to Uber’s Cookie Notice.
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Cookies and related technologies
For information on how to control Uber’s use of cookies and related technologies, including for purposes of displaying personalized ads, please see our