Privacy Policy

Charges & Financial Obligations · Company practice

Calculating rider and recipient prices and driver and delivery fares uses location and trip or order data

Uber uses location data and trip or order data to calculate rider and recipient prices and driver and delivery person fares.

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Supporting quotations

c. Calculating rider/recipient

prices and driver/delivery person fares

Location

Trip/order

Charges & Financial Obligations · Company practice

Processing payments and e-money products such as Uber Money uses account, other-source, demographic and trip data

Uber uses data to process payments and to enable payment and e-money products such as Uber Money. The data used includes account, data from other sources, demographics, and trip or order data.

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d. Processing payments and enabling payment and e-money products such as Uber Money.

Account

Data from other sources

Demographics

Trip/order

Charges & Financial Obligations · Company practice

Pricing: algorithms set your price from service type, location, distance, driver availability, time of day and traffic

When you request transportation or a delivery, Uber uses algorithms to determine the price you pay based on a variety of factors including trip or order information (such as the type of service, restaurant or merchant name and location, and order value), your location, estimated time and distance to destination, the availability and proximity of drivers or delivery people, time of day, traffic conditions, and historical data such as traffic patterns and seasonal trends.

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Pricing

When you request transportation or a delivery, Uber uses algorithms to determine the price you pay based on a variety of factors, including:

Trip/order Information, including the type of service you request (for instance, UberX, UberXL, Uber Black), restaurant or merchant name and location, and order value

Your location

Estimated time and distance to destination

Availability and proximity of drivers or delivery people

Time of day

Traffic conditions

Historical data such as traffic patterns and seasonal trends

Additional information on Uber’s pricing process is available

Qualifications & exceptions

• The factors are introduced as examples (“including”), so the list is not stated to be complete.

Not stated here

• The linked page with additional information on Uber’s pricing process is a separate linked page not supplied here.

Charges & Financial Obligations · Company practice

Your price may also change with tolls, surcharges, tips, discounts, promotions, subscriptions and route adjustments

Beyond the pricing factors listed, Uber says your price may also vary depending on tolls or surcharges incurred, tips, discounts, promotions and subscriptions, and route-based adjustments.

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Your price may also vary depending on tolls or surcharges incurred, tips, discounts, promotions and subscriptions, and route-based adjustments.

Charges & Financial Obligations · Company practice

Surge pricing automatically applies when more Riders are in an area than available drivers

The price may also vary with surge pricing, which Uber says goes into effect automatically when there are more Riders in a given area than available drivers. Uber says this encourages more drivers to serve the busy area over time and shifts Rider demand, to maintain reliability and restore balance.

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The price may also vary depending on surge pricing, which automatically goes into effect when there are more Riders in a given area than available drivers. This encourages more drivers to serve the busy area over time and shifts Rider demand, to maintain reliability and restore balance.

Not stated here

• The notice gives no surge multiplier or cap.