Uber keeps data as long as necessary for the purposes described, and periods vary by data type and purpose
Uber says it retains your data for as long as necessary for the purposes described in the notice, and that retention periods vary depending on the type of data and the purposes for which Uber collects and maintains it. It says users may request account deletion through the Uber apps and websites.
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Uber retains your data for as long as necessary for the purposes described above. Users may request account deletion through the Uber apps and websites.
Uber retains your data for as long as necessary for the purposes described above. Those periods vary depending on the type of data, and the purposes for which we collect and maintain it.
Retention & Deletion · Company practice
Example: Uber keeps account information such as name, email, phone and payment details while your account is open
As an example of retention, Uber says it retains your data for as long as you maintain your Uber account (the life of your account) where necessary for Uber to provide its service. This includes account information such as your first and last name, email, phone number and payment information.
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For example, we retain your data:
for as long as you maintain your Uber account (i.e., the life of your account) where it is necessary in order for Uber to provide its service. This includes account information, like your first and last name, email, phone number and payment information.
Qualifications & exceptions
Applies where retention is “necessary in order for Uber to provide its service”.
Retention & Deletion · Company practice
Example: Uber may keep data for 7 years from collection for tax, insurance, legal, regulatory, claims or research needs
As another example, Uber says it retains data for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.
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for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.
Qualifications & exceptions
Ends earlier if you first delete your Uber account, subject to the retention exceptions in the deletion section.
Retention & Deletion · Company commitment
Example: age-verification ID images for alcohol delivery are deleted within 48 hours unless the law requires longer
As a third example, Uber retains data only as long as required to enable specific services or features. If you submit an image of your ID to verify your age for alcohol delivery where required by law, Uber says it deletes such images within 48 hours unless longer retention is required by law.
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for only as long as required to enable specific services or features. For example, if you submit an image of your ID to verify your age for purposes of alcohol delivery where required by law, we delete such images within 48 hours unless longer retention is required by law.
Qualifications & exceptions
Applies to ID images submitted to verify age for alcohol delivery where required by law.
Cross-references
contrast (model-proposed): Identity verification data: government IDs are kept 1 year and user-submitted selfies 3 years — Age-verification ID images for alcohol delivery are deleted within 48 hours, while the retention table keeps government IDs for 1 year. The notice does not say whether the 48-hour rule is an exception to the 1-year entry or covers a different set of ID data.
Retention & Deletion · Company practice
Account, demographic and device data are kept for the life of your account
In Uber’s table of retention practices by data category, account, demographic and device data are retained for the life of the account. Uber says it may retain data for longer, or shorter, than the periods in the table where required by law.
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The following table lists Uber’s retention practices with respect to categories of data described above. Uber may retain data for longer, or shorter, than the periods described below where required by law.
Data Category
Retention Period
Account
Life of account
Demographic
Life of account
Device
Life of account
Qualifications & exceptions
Uber may retain data for longer, or shorter, than the table periods where required by law.
Retention & Deletion · Company practice
Communications, location, trip or order and usage data are kept for the sooner of account life or 7 years
In the retention table, communications, location, trip or order and usage data are each retained for the sooner of the life of the account or 7 years.
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Communications
The sooner of life of account or 7 years
Location Data
The sooner of life of account or 7 years
Trip/Order
The sooner of life of account or 7 years
Usage Data
The sooner of life of account or 7 years
Qualifications & exceptions
Uber may retain data for longer, or shorter, than the table periods where required by law.
Retention & Deletion · Company practice
Identity verification data: government IDs are kept 1 year and user-submitted selfies 3 years
In the retention table, identity verification data is retained for 1 year for government IDs and 3 years for user-submitted selfies.
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Identity Verification
1 year for government IDs
3 years for user-submitted selfies
Qualifications & exceptions
Uber may retain data for longer, or shorter, than the table periods where required by law.
Not stated here
The table does not say whether the 48-hour deletion of age-verification ID images for alcohol delivery is an exception to the 1-year period for government IDs.
Uber deletes data once no longer necessary; some ad-personalization data is generally deleted after about a year
Where Uber does not need to retain your data to provide its services or for tax, insurance, legal or regulatory requirements, it says it will delete the data once it is no longer necessary for the purposes it was collected for, and that such periods vary by data type and purpose. For example, it generally deletes certain information it uses to display personalized marketing and advertising to you after approximately one year, if not sooner.
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Where Uber does not need to retain your data in order for Uber to provide its services, or for purposes of our tax, insurance, legal or regulatory requirements, we will delete your data once no longer necessary for the purposes for which we collected it. Such periods vary depending on the type of data, and the purposes for which we collected it. For example, we generally delete certain information that we use to display personalized marketing and advertising to you after approximately one year, if not sooner.
Qualifications & exceptions
The one-year period is “approximately” and for “certain information” used for personalized marketing and advertising.
Retention & Deletion · Restriction or exception
After a deletion request Uber keeps data needed for safety, fraud prevention, legal compliance or open account issues
Following an account deletion request, Uber says it deletes your account and data except as necessary for safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account such as an outstanding credit or an unresolved claim or dispute.
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Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account (such as an outstanding credit or an unresolved claim or dispute).
If you are banned for serious fraud or unsafe behavior, Uber keeps your data after a deletion request to block re-entry
As an example of the exception, if you are banned from Uber’s services because of serious fraudulent or unsafe behavior, Uber says it will retain your data after an account deletion request to prevent you from re-obtaining access to its platform.
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For example, if you are banned from Uber’s services because of serious fraudulent or unsafe behavior, Uber will retain your data after an account deletion request to prevent you from re-obtaining access to Uber’s platform.
Qualifications & exceptions
Applies to users banned for serious fraudulent or unsafe behavior.
If you are involved in fraud, Uber keeps data on the behavior and data needed to keep you off the platform
Uber says what it retains after a deletion request depends on the reason. If it retains your data because of fraudulent behavior, it will retain the data relating to that behavior and the data it needs to prevent you from accessing the platform again, which may include account information, identity verification information, transaction data, and user content and communications data.
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The data that we retain in such situations varies depending on the purpose for the retention. For example, if we retain your data due to fraudulent behavior, we will retain the data relating to such behavior, and the data that we need to prevent you from further accessing Uber’s platform, which may include your account information, identity verification information, transaction data, and user content and communications data.
If you are in an incident that may lead to litigation or an insurance claim, Uber keeps potentially relevant data
Similarly, if you are involved in an incident while using Uber that may lead to litigation or an insurance claim, Uber says it will retain the data that is potentially relevant to that litigation or claim.
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Similarly, if you are involved in an incident while using Uber that may lead to litigation or an insurance claim, we will retain the data that is potentially relevant to such litigation or insurance claim.
Uber generally deletes data within 90 days of an account deletion request, except where retention is necessary
Uber says it generally deletes data within 90 days of an account deletion request, except where retention is necessary for the reasons described in the preceding retention terms.
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We generally delete data within 90 days of an account deletion request, except where retention is necessary for the above reasons.